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Policies

General Policies

During the booking process, please place any request, preference or comment regarding the booking itself in . Our team will make every efforts to comply with your wishes, however, please note that all requests are dependent on availability on the day of arrival.

 

Meals

The Buffet Breakfast (Breakfast) is included for all its occupants in the price of all rooms available for booking, except for rooms or apartments in " ROOM ONLY" regime or Special Promotions that indicate the opposite. However, you may select your breakfast as an extra, if you prefer.

 

Maximum Capacity of Rooms-Apartments

It is explained in the description of each room their respective maximum capacity. Please check them before booking.

 

Schedule

Check-in: 15:00 - 20:00 *

Check out: Until 12h00h

Breakfast: 8:30 - 10:30

* Want to arrive later? Contact us!

Please note that the reception from October to May is open from 08:00AM to 8:00PM and from June to September open from 8:00AM to 0:00PM. If you arrive after hours please let us know.

Extra Beds and Crib - BEDROOMS

- A child under 3 years old will stay free of charge in a crib. Free!

- One child from 3 to 12 years are charged 15% the value of the room stay per night in an extra bed.

- An older child (s) or adult (s) will be charged 30% the value of the room rate per night in an extra bed.

- Maximum capacity of extra bed (s) / crib (s) in a room is 1. (Except Family Room, max. 4)

- Any type of extra bed or crib is subject to availability and must be confirmed.

 

Extra Beds and Cribs - APARTMENTS

- One child under 3 years will stay free of charge in a crib. Free!

- An older child (s) or adult (s) will be charged 15% the value of the room stay per night in an extra bed.

- Maximum capacity of extra bed (s) / cradle (s) in a room is 1. (Except studio apartment which is not possible)

- Any type of extra bed or crib is subject to availability and must be confirmed.

 

To cancel or change your reservation, please contact our reservation department by phone: 00 351 282 624 856 or email: reservas@casaazulsagres.com with your booking number, first and last name and your date of stay.

  • Check in time 3:00 PM
  • Check out time 12:00 PM
  • Children age 11
  • Pets not allowed

Privacy and Cookies

Guarantees / Prepayments

All data on your credit card inserted in the hotel website is totally safe because the booking process is entirely encrypted.

We do not debit credit cards as collateral, except for booking rooms with rates Pre Paid and Non Refundable.

To check the  validity of Credit cards provided, the  Hotel reserves the right to make a Pre-Authorization  of the cards in the figures for the whole stay.

This Pre Authorization is not a debit but will appear on your card account as a transaction, being  automatically deleted by your bank after 5 days.

 

Cancellation Policies - ROOMS

If canceled up to 5 days before date of arrival, no fee will be charged.

If canceled up to one day prior to arrival, the first night will be charged.

If canceled, modified later or in case of no-show it will be charged the full amount.

 

Cancellation Policies - APARTMENTS

If canceled up to 10 days before date of arrival, no fee will be charged.

If canceled up to one day before arrival, the first night will be charged.

If canceled, modified later or in case of no-show it will be charged the full amount.

Please note that in case of early departure will be charged the full amount

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